Refund policy

Our products are food, so for hygiene and safety we can't take back opened or used items. But if something goes wrong with your order, we will always make it right.

When we replace or refund

We will send a free replacement or give you a full refund if:

• your item arrived damaged, broken, leaking or with a broken seal
• you received the wrong product
• an item is missing from your order
• the product was past its best-before date when it reached you

How to report a problem

Contact us within 48 hours of delivery at officialmangalamfoods@gmail.com or +91 70393 10378. Send your order number and clear photos of the product, its label and the outer packaging. An unboxing video helps us resolve it faster. Once we've checked it, we'll send a free replacement or a full refund, whichever you prefer.

Refunds

Refunds go back to your original payment method within 5 to 7 working days of approval. Your bank may take a few more days to show it.

What we can't accept

• products that were opened, used or stored incorrectly after delivery
• a change of mind or personal taste preference
• issues reported more than 48 hours after delivery

Cancellations

You can cancel your order any time before it is dispatched, for a full refund. Once dispatched, it can't be cancelled.